COMCAST!!!!!

I currently do not have internet or cable TV at home. Why? I have no freaking clue. I called Comcast today after not having service for 24 hours. Matt had called the day before and had gotten a recorded message saying they were having "technical difficulties" and that service would be back in a day. I called and waited 45 min. on hold to find out two frustrating facts 1. Our area was not in the technical service area and that our home is the only one in the area with a problem and 2. we have been paying for digital cable, but Comcast had never bothered to get us a box for it! Now we have to wait until THURSDAY before any kind of service can get done for find a problem and we have to wait until TUESDAY DEC 29th before we get the digital cable thingy (which we have been paying for all along). Oh, and I can't get any credit for services non-rendered until everything is done! I swear, if I could find another service provider I would....stupid monopolies..... it is sad when my mom in ND has cheaper, better, and faster service than I do in Minneapolis!